Network Equipment

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Frequently asked questions

What does the SVC-SDCE-LC9600-B support service include?

The SVC-SDCE-LC9600-B provides same-day onsite support for the MX10K-LC9600-BASE platform, including rapid response and resolution for critical issues.

How long does the support service last?

The support service is available for a duration of 1 year.

Is this service available 24/7?

Yes, the service offers 24/7 availability for critical support requests.

What type of support is provided?

The service includes onsite support for critical issues, ensuring minimal downtime and operational continuity.

Which platforms is this service compatible with?

This service is specifically compatible with the MX10K-LC9600-BASE platform.