Hardware Support

Compare 10 Hardware Support parts from manufacturers including Juniper, TIME, ACE, with live price tracking and alerts.

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Frequently asked questions

What does the SVC-SDCE-LC9600-B support service include?

The SVC-SDCE-LC9600-B provides same-day onsite support for the MX10K-LC9600-BASE platform, including rapid response and resolution for critical issues.

How long does the support service last?

The support service is available for a duration of 1 year.

Is this service available 24/7?

Yes, the service offers 24/7 availability for critical support requests.

What type of support is provided?

The service includes onsite support for critical issues, ensuring minimal downtime and operational continuity.

Which platforms is this service compatible with?

This service is specifically compatible with the MX10K-LC9600-BASE platform.

What does the SP3N-OS6900 support service include?

It includes 24/7 remote telephone support, 24/7 remote problem diagnosis, access to software updates and upgrades, and next-business-day advance hardware replacement for compatible components.