Support Services
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Filter in catalog →Frequently asked questions
What does the SUB-EX46-2S-5-P subscription include?
It includes 5-year wired assurance, Virtual Network Assistant (VNA) services, software updates, upgrades, cloud subscriptions, network insights, JTAC support, and PRM care services.
Which switches is this subscription compatible with?
This subscription is compatible with the EX4600 series switches.
What support services are provided?
The subscription includes JTAC support, PRM care services, and ongoing network insights through cloud-based tools.
How does the Virtual Network Assistant benefit my network?
The Virtual Network Assistant provides real-time network insights, helping to identify and resolve issues proactively, ensuring optimal performance and security.