What does the SP1R-OS6350 support renewal include?

The SP1R-OS6350 support renewal includes 24x7 remote telephone support, remote problem diagnosis, access to software updates, and upgrades, as well as a support portal and next business day hardware replacement.

Which chassis models is this support compatible with?

This support is compatible with all OS6350 non-PoE and PoE chassis models.

How long is the support duration?

The support duration is 1 year.

What is the next business day hardware replacement service?

This service ensures that hardware replacement is provided within the next business day, minimizing downtime for your chassis.

Can I access the support portal?

Yes, you can access the support portal to get assistance with software updates, troubleshooting, and other technical support services.

ACE

SP1R-OS6350

SP1R-OS6350 Support Renewal for OS6350 Chassis

Category Renewal Services

Price on request — contact us for a quote.

Unit: pcs

PN (normalized): SP1ROS6350

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product_type	Support Service
support_type	Renewal
service_features	24x7 Remote Telephone Support, 24x7 Remote Problem Diagnosis, Software Updates, Support Portal Access, Next Business Day Hardware Replacement
support_duration	1 year