What is included in the support service?

The service includes 24x7 remote telephone support, diagnosis, software updates and upgrades, access to a support portal, and next-business-day AVR service.

Is the service available globally?

Availability may vary by country. Please check with the provider for regional details.

AVR (Advanced Replacement Unit) service provides a replacement unit on the next business day in case of failure, ensuring minimal downtime.

How long does the support service last?

The support service lasts for 3 years from the date of purchase.

What should I do if I need support?

You can contact the support team via telephone or access the support portal for assistance with your OAW-IAP304-xx device.

ACE Shop

SP3N-OAWIAP304

Name: SP3N-OAWIAP304
Brand: ACE
SKU: SP3N-OAWIAP304

SP3N-OAWIAP304 Support Service 3YR End User

Category Extended Warranty

Price on request — contact us for a quote.

Unit: pcs

PN (normalized): SP3NOAWIAP304

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WTB — buying · WTS — selling

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Specifications

availability	Country dependent
support_type	End User
service_included	24x7 Remote Telephone Support, Diagnosis, Software Updates and Upgrades, Support Portal Access, Next Business Day AVR
support_duration	3 years