Network Security
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Filter in catalog →Frequently asked questions
What does the SVC-SD2-SRX58-BS2 support include?
It provides 2-hour technical support for Juniper SRX5800X-BASE2 devices under the Juniper Care program.
Which devices is this support compatible with?
This service is compatible with SRX5800X-BASE2 network security appliances.
How long does the support response take?
The support response is guaranteed within 2 hours for critical issues.
Is this a one-time service or recurring?
This is a recurring service provided under the Juniper Care program.
Can I get support for other Juniper devices?
This specific service is for SRX5800X-BASE2 devices. Other devices may have different support options.