Maintenance & Support
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What does the SV5-SWA-JS-SD-100 cover?
It provides 5 years of prepaid software maintenance, technical support, and updates for the JS-SECDIR-100 security director appliance.
Is the SV5-SWA-JS-SD-100 compatible with other models?
It is specifically compatible with the JS-SECDIR-100 model.
What is the duration of the support agreement?
The support agreement lasts for 5 years.
What are the benefits of a prepaid software support agreement?
It ensures continuous technical support, software updates, and maintenance for the appliance over the agreed period.